Preparation and Manufacturing Policy
Article 1: Purpose
This policy defines the terms of preparation, manufacturing, and quality assurance for products sold by WeAreMuslims. As a provider of exclusive products and signed artworks, we are committed to maintaining the preparation times mentioned below, based on the specifics of each order.
Article 2: Preparation Time
1. Order preparation at WeAreMuslims is carried out within 24 hours to 7 business days, depending on the availability of products in stock and the specifics of manufacturing.
2. In-stock products are prioritized and can be shipped within 24 hours of order confirmation.
3. For out-of-stock or customized products, preparation may take up to 7 business days.
Article 3: Product Quality
1. WeAreMuslims guarantees the quality of its products, including signed prints, which are made with museum-grade materials. These products require a longer production process due to their exclusive and limited nature.
2. These items are not mass-produced but are made on-demand or in small batches to ensure their authenticity and uniqueness.
Article 4: Logistics and Partners
1. Our company collaborates in a just-in-time flow with partners based in the United Arab Emirates and Saudi Arabia. These partnerships allow us to offer authentic products directly from these regions, ensuring exceptional quality.
2. Some products may be shipped directly from these regions, which could slightly extend the preparation time depending on product availability.
Article 5: Product Availability
1. WeAreMuslims maintains a stock of products ready to be shipped from our headquarters in Dubai. These items are immediately available for quick dispatch.
2. In the event of a stock shortage, customers will be informed promptly, and they will be given the option to wait for restocking or to modify their order.
Article 6: Guarantees and Returns
1. In case of dissatisfaction, WeAreMuslims offers a “Satisfaction or Money Back” guarantee within 30 days of receiving the product.
2. The return conditions are defined in our Return Policy, available on our website.
This policy defines the terms of preparation, manufacturing, and quality assurance for products sold by WeAreMuslims. As a provider of exclusive products and signed artworks, we are committed to maintaining the preparation times mentioned below, based on the specifics of each order.
Article 2: Preparation Time
1. Order preparation at WeAreMuslims is carried out within 24 hours to 7 business days, depending on the availability of products in stock and the specifics of manufacturing.
2. In-stock products are prioritized and can be shipped within 24 hours of order confirmation.
3. For out-of-stock or customized products, preparation may take up to 7 business days.
Article 3: Product Quality
1. WeAreMuslims guarantees the quality of its products, including signed prints, which are made with museum-grade materials. These products require a longer production process due to their exclusive and limited nature.
2. These items are not mass-produced but are made on-demand or in small batches to ensure their authenticity and uniqueness.
Article 4: Logistics and Partners
1. Our company collaborates in a just-in-time flow with partners based in the United Arab Emirates and Saudi Arabia. These partnerships allow us to offer authentic products directly from these regions, ensuring exceptional quality.
2. Some products may be shipped directly from these regions, which could slightly extend the preparation time depending on product availability.
Article 5: Product Availability
1. WeAreMuslims maintains a stock of products ready to be shipped from our headquarters in Dubai. These items are immediately available for quick dispatch.
2. In the event of a stock shortage, customers will be informed promptly, and they will be given the option to wait for restocking or to modify their order.
Article 6: Guarantees and Returns
1. In case of dissatisfaction, WeAreMuslims offers a “Satisfaction or Money Back” guarantee within 30 days of receiving the product.
2. The return conditions are defined in our Return Policy, available on our website.